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Conversation and Community: The Social Web for Documentation, by Anne Gentle, XML Press
A Practical Guide to Localization
By Bert Esselink
John Benjamins Publishing Co.
User and Task Analysis for Interface Design
By JoAnn T. Hackos and Janice C. Redish
Wiley
Web Style Guide: Basic Design Principles for Creating Web Sites
By Patrick J. Lynch and Sara Horton Yale University Press; 3rd edition
Information Development: Managing Your Documentation Projects, Portfolio, and People
By JoAnn T. Hackos
Wiley; 2nd edition
Managing Your Documentation Projects
By JoAnn T. Hackos
Wiley
Managing Translation Services
By Geoffrey Samuelsson-Brown
Multilingual Matters
Managing Writers: A Real World Guide to Managing Technical Documentation
By Richard L. Hamilton
XML Press
Technical Writing Management: A Practical Guide
By Steven A. Schwarzman
CreateSpace
And More…
Crown Archetype
Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
By Robert M. Bramson
Dell/Random House
Difficult Conversations: How to Discuss What Matters Most
By Douglas Stone, Bruce Patton, and Sheila Heen
Penguin
Demystifying Grant Seeking: What You Really Need to Do to Get Grants
By Larissa Golden Brown and Martin John Brown
Jossey-Bass
How to Measure Anything: Finding the Value of Intangibles in Business
By Douglas W. Hubbard
Wiley
The Inmates Are Running the Asylum: Why High-Tech Products Drive Us Crazy and How to Restore the Sanity
By Alan Cooper
Sams Pearson Education
The Non-Designer’s Design Book
By Robin Williams
Peachpit Press; 3rd edition
Succeeding with Agile: Software Development Using Scrum
Mike Cohn
Addison-Wesley Professional
Writing Effective Use Cases
Alistair Cockburn
Addison-Wesley Professional
Appendix C
Websites
The websites listed in this book, plus a few more that you’ll like. Websites come and go, but all were live at the time of publication.
Writing Resources
The Content Wrangler
Content is a business asset worthy of being managed
Doc Symmetry
Technical writing tips for technical writers and managers of writers
English Grammar
Grammar lessons, exercises, and rules for everyday use
Grammar Book
Website for The Blue Book of Grammar and Punctuation
Grammar Girl
Quick and dirty tips for better writing
grammar.quickanddirtytips.com
Gryphon Mountain Journals
Ben Minson’s blog on technical communication
Guide to grammar and writing
http://grammar.ccc.commnet.edu/grammar
Plain Language
Improving communication from the federal government to the public
The Rockley Group
Content management strategies
Simplified Technical English
International specification for preparing documentation in a controlled language
Writing.com
An online community for writers
Structured Content
XML
DITA
www.ibm.com/developerworks/xml/library/x-dita1
dita.xml.org
DocBook
FLOSS Manuals Foundation
Free manuals for free software
Grant Writers Online
Your guide to easy and effective grant writing
grantwritersonline.com
iFixit
The free online repair manual that you can edit
Open Office.org
The Free and Open Productivity Suite
Open Source as Alternative
Open source software alternatives
Open Source Initiative
Education on open source
Open Source Windows
Open source software that runs on Windows
Sourceforge
Find, create, and publish open source software for free
Technical Writing Zone
Helping you find writing jobs
Volunteer Match
volunteermatch.org
wikiHow
The how-to manual you can edit
Wikipedia
The free, editable online encyclopedia
Ask the Headhunter
Nick Corcodilos’s website on job searching and hiring
Ask the Headhunter blog
Meetup
Technical Writing World
The social network for technical communicators
http://technicalwritingworld.com
United States Department of Labor Bureau of Labor Statistics
Technical Writer Job Category
bls.gov/ooh/Media-and-Communication/Technical-writers.htm
Center for Information-Development Management
Center for Information-Management Development
LavaCon Conference on Digital Media and Content Strategies
Project Management Institute
Rockley Group
rockley.com
Society for Technical Communication (STC)
Techwhirl, home of the TECHWR-L mailing list
Technical Communication UK
www.technicalcommunicationuk.com
Tekom (German association for technical communication and information development)
Toastmasters International
Usability Professionals’ Association (UPA)
www.usabilityprofessionals.org
Writers UA
Training and information for user assistance professionals
Acronym Finder
Tech Dictionary
TechTerms
Ban Comic Sans
Putting the sans in Comic Sans
Comic Sans Criminal
“Helping people like you learn to use Comic Sans appropriately”
Dilbert
Blind Text Generator (Lorem Ipsum generator)
www.blindtextgenerator.com/lorem-ipsum
eBay
JIRA Issue-Tracking Tool
atlassian.com/JIRA
Keirsey Temperament Sorter
Myers-Briggs
Readability Formulas
Safe Computing Tips
Telework Research Network
www.teleworkresearchnetwork.com
User Interface Engineering
Jared Spool’s firm specializing in website and product usability
WebMD Stretching Exercises at Your Desk
www.webmd.com/fitness-exercise/features/stretching-exercises-at-your-desk-12-simple-tips
WikiHow - How to Exercise While Sitting at Your Computer
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